Social Media Gone Vile

Early Friday the profession of the media lost one of it’s finest craftsman when former ABC and CBS correspondent Richard Threlkeld was killed in a traffic accident on Long Island, New York. The local paper Newsday filed a picture along with their story Richard Threlkeld, former CBS newsman killed in crash and that has unleased a cascade of comments taking issue with bumper stickers on Threlkeld’s car – labeling him part of the ‘liberal”, “biased”, an “Obama supporter” and member of the “lametsream” media. Inaccurate since the title of the article described Threlkeld as a ‘former” newsman… no longer in the profession and free to advocate for any position he might choose.

But the question that is more appalling, and frightening, is what is it – even in death – that makes people feel that social media is a forum for invective — even it seems about some one they don’t know personally? What is it about the anger that seems to exist, just simmering at the surface of too many people’s daily lives? What did happen to all those cries for greater civility following the Tucson shooting of Rep. Gifford just a year ago.

Or, just as challenging, what is it about the media that seems to have raised such hatred, distrust and anger among some consumers? Obviously those who made these insulting and personal remarks are consumers of media – they read the Newsday article and then felt perfectly OK to make judgments about the victim.

The ability to make comments is of course protected free speech. But the anger, the rush to judgment, the inappropriateness of the timing of these comments gives me pause.

Veteran Correspondent Richard Threlkeld – RIP

Dick Threlkeld was a masterful writer, story teller, correspondent and a good friend of both my father during the Vietnam war and me when Dick and I both worked at CBS and ABC on the US west coast.
He was a craftsman – a wordsmith – a gentleman – a friend.

From the Associate Press

By FRAZIER MOORE
AP Television Writer
NEW YORK (AP) — Richard Threlkeld, a far-ranging and award-winning correspondent who worked for both CBS and ABC News during a long career, has been killed in a car accident, CBS said.
The 74-year-old Threlkeld died Friday morning in Amagansett, N.Y., and was pronounced dead at Southampton Hospital. He lived in nearby East Hampton.
Threlkeld spent more than 25 years at CBS News, retiring in 1998. He was a reporter, anchor and bureau chief. He covered the Persian Gulf War and the Vietnam War, the Patty Hearst kidnapping and trial, and the assassination of Robert F. Kennedy.
He worked alongside Lesley Stahl as co-anchor of “The CBS Morning News” from 1977-79, and reported for “CBS Sunday Morning” from its inception in 1979, as well as for “The CBS Evening News With Dan Rather.”
In 1981, Threlkeld decided to go to up-and-coming ABC News without fanfare and without telling CBS.
“I don’t like to horse trade. I’m not a horse,” Threlkeld told The Associated Press at the time. “After I decided ABC was the best place for me to go, it would have been wrong to make a verbal agreement and take it back to CBS to see what they could do.”
At ABC News, he served as a national correspondent for “World News Tonight.”

Perverse and Perverted – Networks in Bidding War for Casey’s Story

That’s right – network’s don’t pay for interviews so instead they offer lavish treatment and buy the rights to photographs and other family memorabilia; it’s called the licensing rights for everything surrounding her actual tell-all tale. Payola by any other name is still wrong.

It’s been going on since before the verdict but now the bidding war for Casey Anthony’s story has gone big time with attorneys holed up in pricey New York hotels as they negotiate Casey for her licensing rights. That’s right – network’s don’t pay for interviews so instead they offer lavish treatment and buy the rights to photographs and other family memorabilia; it’s called the licensing rights for everything surrounding her actual tell-all tale. Payola by any other name is still wrong.

Postings in social media on this are colorful ranging from outrage and revulsion to snide comments about the ethics (or lack thereof) involved in even considering buying her story, much less rewarding her. None of this is new. None is shocking. It is what tabloids and quick-books have made fortunes on over the years. The networks should not be blamed – they are selling a product and need to corner an ever shrinking piece of the viewer’s loyalty. Sadly this is being done under the banner of news, but that seems to cause few any pain or difficulty.

Meanwhile – Casey may be in Palm Springs according to some… while cross country her lawyers are no doubt turning up the heat in their bidding war… and the weatherman said it was going to be a scorcher in New York today. No doubt.

ABC Rains Money

Paying for interviews is against network standards but there is nothing prohibiting payments for licensing rights and other perks paid to news sources and potential interviewees.  The latest? A two-hundred thousand dollar ($200,000.00) payment to Casey Anthony!   It isn’t new – it happened as recently as last night (Sunday)with a six figure deal with Jaycee Dugard and her publisher for a ‘first-look’ at her story.  It has happened over many years – and each network is guilty of doing it, although ABC and NBC have been in a more financially secure position reportedly to be more lavish in their offers.

And don’t think that money only flows to the victims or good guys in such stories.  Two networks were in a fierce bidding war for the songbook of Phillip Garrido – Dugard’s admitted captor and rapist – shortly after the story broke.  Attorneys representing a friend of Mr. Garrido received six figure offerings for his songs which included lurid details of a cross country sex odyssey and other perversions.

The audience doesn’t seem to see a difference between paying for news or paying for access.  In a  celebrity driven world it seems as if we have become accustomed to the habit of stars and news makers wanting to be compensated for their first hand stories.  Networks have been more than obliging in paying sums for what guarantees them the right to brand the interview an “exclusive”.  But does all this loot change the story – does more money make it ever so much more necessary to add an adjective or color the telling of a story in a particular way to make it seem worth the cash?  One cannot demand top dollar and then disappoint the paymaster.  It wouldn’t be good for business, especially when that is show business.

It may be good for business but it is bad for ethics, and there’s just no way around that.

Paying for News Interviews – is it ethical or just another example of: it’s not personal it’s business?

Paying for interviews? Rewarding executives or news makers or personalities for their bon mots?

Not in the old days – not when news wasn’t expected to make money – not before corporate ownership took hold and made news divisions responsible for their bottom line and turning a profit. But now, in the wild west of media frenzies thanks to networks, tabloids and scandal sheets, it’s anything goes – and the highest bidder may win, regardless of the terms or conditions associated with the interviewees’ demand.

This For Instant Ratings, Interviews With a Checkbook in a recent New York Times received very little attention, or so it seemed to me. I would have expected, maybe just hoped, for more attention to be paid to the consequences.

Once upon a time people appeared on media because it was truly an opportunity to reach a mass audience. Now thanks to a plethora of media there’s little doubt that any one can get attention, some times far too much or unwarranted attention.

Paying for interviews – or rather for access is not new. The Times piece makes it seem as if it is a recent development… it has existed for years – prime time programs have done it, programs with the most prominent of news anchors have done it. A wink and a nod and money is paid for family photos or archive material in the thin guise that this is the cover for what will become a guaranteed interview with the personality too.

It can be paid to the prospective interviewees, or it may come in the form of lavish wining and dining for friends or families. It happened during the Koby Bryant case, for John Mark Karr who confessed to the Jon Benet Ramsey killing, even to people associated with Phil Garrido who recently plead guilty to the kidnapping and rape of Jaycee Dugard. It’s just not new. And it feels skanky to do it – even when under the direct instructions of senior news managers in New York.

There are so many questions – if you pay, will some one be more forthcoming? If you pay too little, will they hold back? If you pay for one media does that count if some one else pays more for a different platform? Does payment change their story – are they more likely to juice it up to hike the price, or claim to know more than they really do — but money makes them be bold, even to the point of lying?

News divisions once had a policy that prohibited paying any one for a news story. That existed as a fire wall within news, but was not as rigid for prime time magazines or the morning shows which at some networks are produced by the entertainment divisions. Times have changed. Networks demand all programs produce a profit. And now news figures – even temporary news headliners – are sought after as exclusives. They may or may not have much to say – they may not even offer much to discourse or common knowledge – but they command payments just to speak. I don’t feel good about a lot of this whatsoever.

Comparisons of Stewart to Murrow & Cronkite are misplaced

Today’s New York Times story portraying comedian Jon Stewart’s advocacy role in support of 9/11 responders to that of CBS news icons Edward R. Murrow or Walter Cronkite seem out of proportion to history, to journalism and to impact.
Mr. Stewart – though both popular and persuasive – does not merit comparison for his remarks on a single show or position compared to the risks that Murrow for instance took when he spoke out against Senator Joseph McCarthy or the Army hearings; nor that of Cronkite when he editorialized about the long-term future of the Vietnam war. Stewart – to his credit – did speak out using his platform and popularity to ridicule what he felt was happening in Congress, but in doing so he did not risk nor face the same consequences as Murrow or Cronkite.
In our rush to make comparisons to the past – all of us – journalists, professors, every one must be more careful to make more apt, thoughtful comparisons than what is offered today by both the Times and a quote from a professor of popular TV culture at Syracuse.

What’s “new” is already old and what’s old isn’t selling

When did TV News lose its balls? When did TV news decide it was better to get the interview and promise not to offend than to actually hold people accountable and perhaps, dare even, make news in the process?

Is it some sort of unwritten code not to be tough? Is it the result of cut-throat competition that has resulted in a broadcast environment of pabulum? Did news producers find their legs cut from beneath them by corporate ownership (Viacom, GE, Disney) that is more concerned with legislation and other corporate divisions than they are devoted to their news operations and what once passed for content?

David Carr’s To Beat Today, Look to Tomorrow is a thoughtful compendium of what’s wrong with morning news. Those stalwart morning shows… on ABC, CBS or NBC are hardly news any more, certainly not often news-worthy and more often news-light.

Soft features that once would never see airtime in what was once called the 7 o’clock “hard news hour” now dominate and sometimes even lead the broadcasts. Editorial-lite, anchor-intense gabfest now proliferate where once pointed interviews were the morning staple.
News was made – people wanted to be heard making news – programs wanted to break news – politicians and others were expected (and perhaps at times were excited) to appear and speak the truth (that’s news!) as the business day began.

What has caused the change? Not that long ago news makers who said quote-worthy things on a morning show set the agenda for the day to follow. They were even used as snippets in subsequent broadcasts. How long has it been since that happened?

When did TV News lose its balls? When did TV news decide it was better to get the interview and promise not to offend than to actually hold people accountable and perhaps, dare even, make news in the process?

Is it some sort of unwritten code not to be tough? Is it the result of cut-throat competition that has resulted in a broadcast environment of pabulum? Or perhaps what is more likely, did news producers find their legs cut from beneath them by corporate ownership (Viacom, GE, Disney) that is more concerned with legislation and other corporate divisions than they are devoted to their news operations and even concerned for the absence of what once passed for content?

Ok, for disclosure – as a freelancer I do work for more than one of these morning broadcasts 0r their cable cousins, albeit far from the decision centers on West 57th Street, Times Square or 30 Rock.

Guests are fawned over – given fruit baskets with notes signed from “their friends and family at XYZ news”. Yes, God’s truth… that’s what I and others have been instructed to write. I have declined.

I have noted over the years the news divisions sway over the content seems to have been minimized – the intensity of the questioning has been lessened. In its place we see a zeal for getting the guest – for proclaiming it an exclusive even when there was no competition for the story itself.

Have we all deluded ourselves into believing that the audience cared about an exclusive that was, on its merits, not truly important? Does making a hullabaloo about an exclusive raise the story to be worthy of the water-cooler later in the day?

David Carr is correct. The morning news model is dated.  Once there was a chance to earn greater interest because the shows were content heavy, compelling attention, and featuring well-written copy instead of largely ad-libbed repartee.

One day the audience might again demand more. Today in the 500 channel world of entertainment it seems as if too many stations – like CBS’ Early Show – are mired in repeating what is already shown elsewhere – echoing through the airwaves – instead of forging new ground.

So sure, toss out the old anchors. Pretend that’s the problem and the solution. If we are following the tried-and-true model of network production next the New York masterminds will once again remodel the show’s set and change graphics package for the program.
For when the anchor carnage doesn’t pan out, this will surely so the trick… after all we’ve experienced this before.

News obituary – the audience is dying and so is the programming as we have known it

Older audiences for network newscasts may signal the death of the evening news – oh wait, maybe this obituary is already past due for newscasts that cost too much to produce for too little profit for too small an audience.  That is a trifecta representing the end of news as we know it.

Audiences are aging and networks have largely failed to capture the attention or loyalty of the younger Gen X, Gen Y, Millenials, Gen R and other audiences.  As the network news audience ages the doom and gloom around those once proud organizations becomes more intense.

I’ve heard an internal number at ABC News shows the average World News Tonight audience is 61.3 years old.  Public numbers are not as venerable.  At that increasing age medical-pharmaceutical and a few other advertisers are about the only ones who will find this audience at all desirable.

It foretells the end of the evening news as we know it today. Is that a bad thing? Is this just another evolutionary step? In the cafeteria era of news, will the end even be noticed?

From TVNewser, “Report: Broadcast TV Aging Faster than the Population.

Broadcast television viewers are getting older at a faster rate than the general population, according to a new report from analyst Steve Sternberg.
The report does not mean that literally, of course, but rather the median age of network TV viewers continues to rise every year, outpacing the general public.

The median age for CBS last season as 55, with ABC at 51 and NBC 49. Fox, which does not have a network news division, was the youngest of the big four at 44 years old.

So what does it mean for broadcast TV news?

For network news divisions, the aging is troubling, but unlikely to affect their economics in the short term. With the proliferation of cable news outlets, broadcasters have already been hit hard, and seen their audiences erode over the last few years…
As a result CBS News and ABC News, which do not have cable networks to prop them up, have been through a series of devastating layoffs and cutbacks.

Because news shows typically sell ads targeting viewers 25-54 years old, it gives them more room to maneuver as the networks continue to age upward. Only CBS has a median age above the key demo.

Longer-term however, it is a troubling prospect. The entertainment programming typically drives most of the profits at the broadcasters, and as they age up and the audiences decline, the profits will get smaller.

Smaller profits means that the network will look for more ways to cut back. Those cutbacks could end up coming from the news divisions, with its already small margins.”

Ethics & journalism

…our paramount responsibility… is to present all significant facts, all significant viewpoints so that this democracy will work in the way it should work–by individual citizen’s making up his own mind on an informed basis. Our job is to contribute to that process and not to make up for them the minds of those who listen to and watch us. We must always remember that a significant viewpoint does not become less significant just because we personally disagree with it, nor does a significant and relevant fact become less relevant or significant just because we find it unpalatable and wish it weren’t so.”

Many will read that and scoff.  Ethics and journalism; in the same sentence?  In the contemporary era of shout out news where far too often the loudest or most popular voice predominates, where corporate content can be packaged to appear as bona fide news, where a TV anchor’s personal appearances can be billed to be as important as the event they are ostensibly covering… are ethics being practiced?  Are ethics important or are they an inconvenience?

It is too facile to decry the apparent dearth, some might say death, of ethics today, but let’s not wring our hands and harken back to a bygone era when ‘things were different’ as if that is some balm for our current condition.  Let’s not just give up muttering it used to be different, but, heck, it is what it is today.

It does seem more dire as business decisions dictate, even now dominate, decisions at news organizations globally.  Advertorials, paid content masquerading as original reportage, even this week’s decision by the Gannett newspaper chain to allow a sports team to report on itself Reporter and Players Wearing Same Colors raise serious questions about independence, unbiased news and trustworthiness.

I was teaching ethics in journalism this week to graduate students at the Academy of Art University in San Francisco;  it’s an important component in my writing for multimedia class, and I found that I was reminding myself and then reading aloud these words written by former CBS News President Richard (Dick) Salant.  This is from his preface to the CBS News Standards published in April, 1976.

He makes several salient points… including recognizing the difference between news & entertainment, the responsibility of news professionals to exercise their judgment and not be swayed by polls or audience opinions, and an obligation to report the news as it is, not as we want it to be.  I don’t normally quote whole paragraphs, but this is an exception.

“One (of his personal convictions) is the overriding importance to our form of journalism of drawing the sharpest possible line–sharp perhaps to the point of eccentricity–between our line of broadcast business, which is dealing with fact, and that in which our associates on the entertainment side of the business are generally engaged, which is dealing in fiction and drama.  Because it all comes out sequentially on the same point of the dial and on the same tube, and because, then, there are no pages to be turned or column lines to be drawn in our journalistic matrix, it is particularly important that we recognize that we are not in show business and should not use any of the dramatic licenses, the “fiction-which-represents-truth’ rationales, or the underscoring and the punctuations which entertainment and fiction may, and do, properly use.  This may make us a little less interesting to some–but that is the price we pay for dealing with fact and truth, which may often be duller–and with more loose ends–than fiction and drama.

Second it is my strong feeling that our news judgments must turn on the best professional judgments that we can come to on what is important, rather than what is merely interesting.  Again, our function, then, contrasts sharply with the rest of the broadcast schedule which surrounds us, and, indeed, which supports us.  In general, to the extent that radio and television are mass media of entertainment, it is entirely proper to give most of the people what most of them want most of the time.  But we in broadcast journalism cannot, should not, and will not base our judgments on what we think the viewers and listeners are “most interested” in, or hinge our news judgment and our news treatment on our guesses (or somebody else’s surveys) as to what news the people want to hear or see, and in what form.  The judgments must be professional news judgments–nothing more, nothing less.

A corollary of this basic principle is that if we are to provide what is important for people to know, we must not shrink from reporting what is newsworthy even though there are no pretty or dramatic pictures to go with it.  There is nothing wrong with a talking head–provided the head has something to say and says it well.  We must not be carried away by the cliche, which, like almost all cliches, is only sometimes true, that a picture is worth a thousand words.  It may be and it may not be.  A few well-chosen, well-written, and, above all, thoughtful, words may often be worth a thousand pictures.  The most exciting thing in the field of information is an idea.

And, finally, this is as good a place as any to remind ourselves that our paramount responsibility at CBS News is to present all significant facts, all significant viewpoints so that this democracy will work in the way it should work–by individual citizen’s making up his own mind on an informed basis.  Our job is to contribute to that process and not to make up for them the minds of those who listen to and watch us.  We must always remember that a significant viewpoint does not become less significant just because we personally disagree with it, nor does a significant and relevant fact become less relevant or significant just because we find it unpalatable and wish it weren’t so.”
Now that does seem to be fair and balanced.  Dick Salant was a lawyer and broadcast manager whose judgments were thoughtful and worthy of being read and heard 34 years after he wrote them.  He could hardly have been prescient to the economic conditions that affect the news business today, but he was aware of the dangers that stem from blurred lines and indiscriminate, reckless or less-than-thoughtful reporting, as well as the need to educate the craftsmen and women to appreciate the noble profession and responsibility to our audiences.

So ethics in (and) journalism?  Yes.  It must be taught, nurtured, amended and refined.

I believe Mr. Salant’s last point is the most important — audience’s must have the information they need to make informed judgments presented without our opinion, slant, bias, preference and prejudice.

I enjoyed reading this to my students.  It seemed worth sharing with you.