Misplaced Priorities – More Engagement Is Not a Substitute for Content

The announcement that The New York Times and Washington Post will cooperate on a new platform to manager reader’s comments is no doubt a leap forward in building opinion sharing and engagement. I suggest the $3.9m price tag paid for with money from the John S. and James L. Knight Foundation however, going to do very little to advance knowledge or – as it is promoted – advance innovative journalism.

Ask any one what they think and no doubt they will be happy to tell you whether they have expertise or not or first-hand knowledge. Talk radio demonstrates this hour after hour. We have become a nation of people who want to share opinions before the full scope of a story has been reported. Frank Bruni wrote this. “We no longer have news. We have springboards for commentary. We have cues for Tweets. Something happens, and before the facts are even settled, the morals are deduced and the lessons drawn. The story is absorbed into agendas. Everyone has a preferred take on it, a particular use for it. And as one person after another posits its real significance, the discussion travels so far from what set it in motion that the truth — the knowable, verifiable truth — is left in the dust.

Here’s the point – and no, this isn’ t a tome on the need to develop alternative funding models for contemporary journalism although that is a worthy subject for future consideration. The point is simple — once upon a time and not that long ago, major global media entities paid reporters to work and live all over the world in bureaus and to report on the news and business and politics and personalities and comings and goings that went on in those locales. That investment in human intelligence and resources paid dividends in the reportage, the understanding, the depth and context of what was happening. That investment helped to assure that there would be multiple reports – with differing views and yes, sometimes opinions, but it was all first-hand knowledge. That investment helped assure that individuals anywhere in the world could see and hear and read professionally acquired news. I embrace citizen journalism. I was among the very first to introduce it along with my colleague Mitch Ratcliffe in an ill-fated and under funded experiment called correspondents.org more long before it became ‘fashionable.’ But citizen journalism is not enough by itself. And asking for readers/viewers comments – even managing them superbly – is insufficient too.

So there goes almost $4m to build a platform to aggregate, manage and distribute the thoughts of the average man… the common Joe… the guy on the street who can’t wait to tell us what he thinks… but do I care? Do you? Really? Again quoting Frank Bruni, “Grandstanding is booming as traditional news gathering struggles to survive: It’s more easily summoned, more cheaply produced. It doesn’t require opening bureaus around the country or picking up correspondents’ travel expenses or paying them for weeks on end just to dig. So it fills publications, websites and television airtime the way noodles stretch out a casserole, until we’re looking at a media meal that’s almost all Hamburger Helper and no beef.”

We can bemoan this absence of beef but we’re not investing in making a difference.